PayPal preferred, Money Orders/Cashier Checks/Personal Checks are accepted. For International bidders, the ONLY payment method accepted is PayPal.
If you pay with Paypal, please use eBay Checkout to make easier for you the payment process. If you won multiple auctions/items, please e-mail us asking for a combined shipping/handling fee, then a consolidated invoice for all the items you have won will be sent.
If you pay with a Money Order/Cashier Check/Personal Check, please include the eBay item number, your eBay user ID and your shipping address in the envelope. If such payment does not include this information, your order may be delayed. Our mailing address is included within the winning notification e-mail, which is sent after the auction ends.
Personal checks will be held for 10 business days to clear.
If a payment for an item is not received after 7 days, we will send a last payment reminder. If we still don't receive the payment after 3 days from that last payment reminder, we will file a Non-Paying-Buyer Alert on eBay, in order to recover the fees charged for every item we sell.
We combine shipping when possible for winning bidders on multiple items and auctions. You can save up to 50% on shipping when you buy multiple items.
We usually ship through USPS Priority Mail, which delivers packages in 2-3 days from the shipping date in most cases. If you are interested in shipping your item using USPS Parcel Post, please email for shipping quote.
Items are shipped within 2 business days after payment is received.
You will receive a shipping notification via email when your item is on its way.
Some heavy items may be shipped using UPS Ground (tracking number available).
Insurance is optional but is highly recommended. Once we ship the item, it is already out of our hands and there is nothing we can do if the items get lost or damaged. For items under $50, add $1.65; for items between $50-$100 add $2.20. For orders over $100 please send me an e-mail to give you the cost of insurance.
We ship worldwide (International customers please note) We will gladly ship your item which ever way you choose, but please understand that FIRST CLASS INTERNATIONAL MAIL (4-6 week delivery) does not come with insurance or tracking services. Therefore, we have no way to track your package once it leaves our hands. If you would like to insure your item, you must upgrade to INTERNATIONAL PRIORITY MAIL (1-2 week delivery). This service will provide you with tracking information and damage/lost protection.
International buyers-We are not responsible for custom taxes that may apply to international orders.
Please, if you do not agree or can not follow the Terms and Conditions, Payment Information, Shipping/Handling Information, or Return Policy, please do not bid on this auction.
All of our items are sold "AS IS". All items are described with as much detail as possible allowing you the buyer to bid with confidence.
We are determined to resolve any problems immediately. Please give us the opportunity to help you and contact us if a problem occurs or you are dissatisfied with the transaction.
Positive feedback will be posted after the buyer leaves positive feedback for us.
100% Satisfaction Guaranteed. If you are not happy with the item, you can return it within 7 days for a full refund of your money.
Shipping/handling and insurance charges are not refundable, unless you have received a wrong or damaged item.
Item must be returned in the same condition as which it was received.
To return an item, just send it to our mailing address with a note including the auction number and the reason of the return. Without this information, the return won't be processed.
Please allow 5-7 days from the date we receive your return in order to process your refund/change.
If you have any questions, concerns or comments, please contact:
grandmasantiques@comcast.net
Jill R. Campbell-Davis
Owner, Grandma's Antiques & Collectibles
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