Our Customer Service Policy:
Payment must be received within 7 days of auction closing. We prefer PayPal, or you can pay by cashier check, money order or personal checks. VA residents will be charged a 5% sales tax. Please allow 7-14 days for delivery.
All items are in stock when listed. They are either in our warehouse or our supplier's. Occasionally, some items may not be available do to being out of stock at the end of an auction. If this happens your payment will be refunded immediately or you can receive a credit, the choice is yours.
We will leave you a feedback after the sale is complete, and you are completely satisfied. Please give us a chance to resolve the complaint before leaving a negative feedback. We will do everything possible to insure you are a satisfied customer.
We report all non-paying bidders to eBay so our final sale fee can be returned to us. We realize that emergencies do happen. If for some reason you cannot pay. Please contact us immediately. If your payment has not been received within 7 days of auction closing and we have not heard from you, Then you are considered a non-payer.
30 Day Guarantee - If for any reason you are not completely satisfied with your purchase you will receive a replacement, credit, or your money back (less shipping and handling), the choice is yours.
Mailing Address: Ranberns Dept eBay
1037 Thicket Wynd
Virginia Beach, VA 234