Business Hours:
- 10:30am to 5:00pm, M-F (Eastern Time) 1-877-246-4672
- Please call during these business hours to insure the best
customer service.
Item Description Disclaimer:
- You're bidding on what is described. Questions? Contact us!! Photos
are for display purposes only
Compatibility Policy:
- Product Compatibility is the buyer's responsibility - Before bidding,
research the product, or contact us
OEM?:
- OEM can have many definitions, however our definition is simple - items are
non-retail packaged, without accessories unless otherwise stated
RMA Policy:
- Items found to be defective within 14-Day Warranty period must have an RMA
number to be replaced
- RMA numbers are obtained at http://www.claimthis.com/aboutus.aspx
- Item must be in warranty at the time of RMA request
- ONLY items needing replacement will receive RMA numbers (15% service fee for
RMA items tested non-defective)
- Items returned without RMA numbers are rejected upon arrival
- Shipping cost cannot be refunded under any circumstances
Dead Pixel Policy:
- Five or more dead pixels is considered a defect (see RMA policy above)
- The dead pixel policy does not extend into manufacturer's warranty period
- Monitors sold AS-IS are not covered by the dead pixel policy
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