Please visit our "about me" page. Also if you are looking for more DIY jewelry findings, supplies, tools, check out our store category "DIY"
The auction is for a wholesale set of 3 (three) professional high quality steel jewelry making pliers, basically these are all you need to work with all kinds of different beads, wires, hooks...etc. You can do lots of cutting, twisting and many different things with this set. Quality is very good, condition is brand new.
Shipping, Handling & Insurance
Postage (insurance included) is AUD $7.99 for the first item you buy from us, and AUD $4.99 for each additional wholesale item (AUD $2.99 for each additional single retail item) you buy from us. The postage rate already includes shipping, handling and insurance so there are no additional charges, and this is the rate for shipments WORLDWIDE! All of our items will be carefully picked, inspected and shipped in a hardboard box directly from our factory location to reduce our cost and to ensure you the lowest prices on them. Delivery time is usually 4-10 Business days via insured airmail.
Refund Policy
We offer a 100% money back refund policy with no questions asked. If the package gets lost, stolen, damaged or you are just not satisfied with it, we can have the item replaced for free or give you a 100% full refund, that is including the shipping you paid! We never charge a restocking fee of any sort, bottom line is you will not lose a penny in any of the transactions.
Feedback Policy
Super Positive feedbacks will be left as soon as the transaction is completed and both parties have no complaints. If you have any problems, concerns or questions, please contact us first and make sure to get a satisfied solution before leaving any feedbacks. It's considered on ebay that once the feedback is left, the transaction is completed. Most eBay members value their feedback profile a lot so let's not ruin others unless it's the last resort.
About Us
Our company was started back in 1999. Now the company employs 12 people (not including hundreds of assembling staff) and became partners with several largest pearl plants. Unlike most other retailers, we do our own design, manufacture, assemble and sell our products directly without any middle-men. All of us have a deep passion for this business. We put our customer satisfaction on our top priority list and offer a 100% money back guarantee with no question asked. You are guaranteed with the lowest price with the best quality!
What if you can't reach us?
99% of the time you can reach us through eBay's messaging services and through your auctions. Please note that we currenty get over 400 emails a day and if your emails don't get answered in a timely fashion (within 24 hours), it will be answered the next business day. Like most companies our staff also have a working schedule and also have times off during weekends and holidays, so if you don't hear from us in a timely fashion, please don't panic and contact us again.
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