My
Philosophy
Your
only responsibility as a buyer is to pay for the auction(s) you won. After
that, I leave you positive feedback and all the responsibility shifts
from you to me. I promise that I’ll always do everything in my power to make
sure you're happy. This is why
MY CUSTOMER FEEDBACK IS 99.9% POSITIVE.
Photos
I never
use stock photos. You will always see the coin you’re bidding on in the
listing.
Shipping
& Handling
I ship
your items on the day of or the day after payment. (If there are holidays, I’ll
ship on the first day the post office is open). I always let you know
exactly when your item ships.
Although
many businesses – large and small – make a huge profit on shipping & handling, I find it distasteful and
therefore refuse to do so. For individual raw coins it will always be 60¢ to
anywhere in the U.S. and $1 to anywhere outside the U.S.
Combined
Shipping
I'll
always combine shipping if I can do so without losing money (which I can 99% of
the time). However, if you win an auction and are planning on winning another auction
on another night, please let me know your intentions. As I said, I'm
happy to accommodate you, but it makes me feel much more at ease when I'm
informed of your buying and bidding plans.
Insurance
Shipping
and handling for insurance on domestic items is an additional $2.40. Because
I’ve been asked more than once why I charge $2.40 when it’s no secret that USPS
insurance starts at $1.65, I will explain. As of last May 2007, the United
States Postal Service no longer allows insurance on regular envelopes. I
therefore have no choice but to mail insured items as packages. This is not
only more expensive in and of itself, but also those bubble mailers can be
surprisingly pricey!
Non-domestic
insurance can be extremely expensive
and varies from one country to another, but I’m happy to look into prices on an
individual basis at the buyer’s request.
Grading
I
generally avoid the topic of grade because too often I see it used on ebay to mislead buyers. I much prefer to simply post the
nicest picture of a coin that I can and let you the buyer determine its value
based on your own expertise. However, on the rare occasion that I do grade a coin, I do so as conservatively
as possible.
Payment
(or lack thereof)
I respectfully reserve the right to relist items not
paid for within ten days of the end of the auction.
Questions
I am
always eager and happy to answer any and all questions you may have about my
items.