• Shipping is only $19.99
• All orders over 2 pounds are shipped out via Fedex otherwise USPS.
• Please add $20 to have item shipped to Canada. ($30 for over sized items)
• Typically orders are shipped out 3 business days after receipt of payment. Please allow ANOTHER 2-6 business days for delivery after shipment within US.
• We will send you tracking number within 3 business days after payment. Please check your eBay email box (and your JUNK mail too!) before you ask the tracking number.
• Please DO NOT ask tracking numbers within 3 BUSINESS days after payment, we will not reply them.
• Local pick-up are not available.
• We ship to the lower 48 States and Canada.
• We DON’T ship to Puerto Rico, Hawaii, Alaska and internationally.
• We will NOT ship to PO Boxes or APO Addresses.
• Please note we do not ship to the following Canadian Zip Codes:
  A0K, A0P, A0Q, A0R, A2V and X0A - Y9Z.
• We charge tax for all shipping to California required by law.
• None of our products are dropshipped. We warehouse and ship all of our products.

• We accept Visa, Mastercard, American Express, Paypal, Money Orders, and Cashier's Checks. We don’t accept any personal checks.
• We will send you an invoice immediately after the auction ends. However, if you are bidding on multiple items our system will consolidate all invoices and apply the multiple item discount. Please wait to pay until all auctions that you are bidding on have ended.
• If you do not pay for the auction in 10 days we will file disputes with eBay as eBay has strict policies about non-paying bidders. We also reserve the right to charge a 20% cancellation fee (on the total invoice cost) for ANY cancelled auction otherwise we will file a dispute with eBay.

7 Day Warranty Policy

• All customers must contact us via email at and download our ROF (Return Order Form). Please fill it out as completely as possible and send the form along with the returned package back to us.
• In spite of the issue, customer’s item must be returned to our facility (with the ROF) at the buyers shipping expense. If we receive an item without the RETURN ORDER FORM (ROF) your claim will not by process.
• Upon receipt of the item and completions of our inspection, a refund or replacement will be processed. If the order is found to be defective, we can either grant a full refund (Credit Card, Paypal, or check), or a replacement with no additional cost. If the order is not found to be defective and we grant a refund, 80% of your original payment. Our warranty does not apply to products that have been misused, modified, repaired or abused by anyone.
• MyGeneralProductss reserves the right as final authority on whether the products should be replaced or refunded.
• MyGeneralProductss will not be liable for any incidental, indirect, consequential, or damages of any nature arising from the sale of the product.
• ATTN: Please note that if you do leave negative feedback without contacting us of a problem, we will be forced to also leave negative feedback, and contact e-bay.

My General Products
PO BOX 3901
South El Monte, CA 91733

If you have any inquaries, please feel free to contact us at sales@mygeneralproducts.com

For order inquaries, please email to order@mygeneralproducts.com

Please DO NOT send eBay message. These emails will never go through our email system.

We are open from Monday Thru Friday 9:00 AM - 5:00 PM Pacific Time. All e-mails will be responded to within 2-3 business days. We are CLOSED during weekends. You may e-mail us on the weekend, but we will not be able to respond until business hours.

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