Payment
- Bidders paying through PAYPAL ONLY, please send your payments with a PAYPAL confirmed shipping address.
- Please note that all payments must be made within 5 days.
- Insurance is optional but recommended. We do not cover any lost or damaged during shipping unless insurance was purchased.
- Unpaid auction wins will be forfeited after five (5) days and a Non-Payer report will be filed with eBay.
Shipping
Cost
- Shipping standard will base on seller's stated price, same for all countries.
USD$ 1 off the total shipping cost on every additional item!
Combine shipment discounts only when payment is also combined - items bought within 5 days ONLY
- e.g,Charges USD$12 for first item, second is 9.99,third one is 8.5 and the forth is 9.99 again for each additional item under same invoice and currency
- (i.e. if you buy 4pcs, the shipping cost will be USD$12 +(USD$9.99-USD$1 )+(USD$9.99 -USD$1) +(USD$8.5 -USD$1)= USD$40.48)
- If Buyer wanna buy different product in different auctions website like Auction UK, USA or Australia.
- e.g Buyer bought 3 item in different countries, UK auction item costs 10 pounds, shipping 6 pounds,
- USA auction item cost 15 USD, shipping 5 USD, and Australia item cost Au$50, shipping cost AU$30
The shipping cost buyers are going to pay is = Au$30 +(15usd -1usd)+(10pounds -1 pounds)
And we will send you a separated invoice or one invoice in one currency but with shipping discounts.
We will contact you before we issue the invoice to you to inform you the total price.
- Registered Mail – add USD $2
Delivery Time
- We ship worldwide through standard AIR MAIL ofHong Kong Post Office.
- Shipping fee quotation for any other methods, UPS, DHL, Fedex is available on request.
- All orders are shipped by International Air Mail from Hong Kong. It usually takes 5 to 7 days to arrive most of cities in United States, Canada, or Europe. The shipping and handling cost is the same worldwide(include Hong Kong). Sometimes Delivery time may vary , depends on destination and the product origin (especially the product in Korea, it may takes 15-20 days to arrive) ,please feel free to ask.
· We will ship within 1 business days (Mon - Fri) after we receive your payment.
- The shipping & handling fee includes packing, warehouse and distribution costs, not postage only.
- Holiday rush season might have about 1 week delay.
Terms of Sales
l We do our best to serve each and every customer the best we can. Please buy with complete confidence!
l Feedback will be left once after we have received feedback from the buyer.
l Positive feedback will be automatically left for you once you leave us positive feedback.
l In case there is question or more item detail, please free feel contact us and we will respond as soon as possible.
l Buyer and bidder must be agreed our policies, please read our policies carefully before purchase or place a bid.
l Please don't purchase or place a bid if you don't accept our policies.
Returns Policy
- Refunds are issued if item is defective.
- ALL REFUNDS will be made based on bid price only.
- Shipping charges are not refundable.
- Buyer is responsible for return shipping cost and insurance under any circumstances..
- Refunds must be requested within 3 days of receipt of merchandise.
We accept return for whatever reason as we have 100% satisfaction guarantee.
So please follow the return policy.
Step 1. Buyer should send email to us within 3 days upon receipt of purchase
Step 2. Buyer should return the purchase in original packaging within 7 days and should pay for the postage charge
Step 3. We will arrange refund of money upon receipt of the returned purchase but postage charges is non-refundable
We strongly recommend buyers sending email to us before leaving a negative feedback as we hope all buyers are satisfied with the purchase.
Contacts
- Feel free asking us questions anytime! We are welcome to answer you, and due to time-zone, we will reply you within 24hours.
- Please state "Ebay Question" in the email subject.
- You might contact us at keymancl@hotmail.comand to resolve any issues there before leaving feedback. We will reply ASAP, if no response is given within 48 hours, please check the spam in your mail box.
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