1) Normally your order will be shipped within 1-3 business days after your payment is clear,  you will receive an e-mail that confirm your order has been shipped within 1-3 days after we receive the payment.

2) For domestic order, the delivery time is 3-5 days by USPS first class mail, the track number is available upon request, Fast shipping is always available by paying USPS express shipping cost.

3)International shipment: The delivery time to Europe is around 7-14 days via postal office air letter/parcel post, there is NO track number for this method, According to our experience, 1%  packages will got lost by using this method. You are very welcomed to buy insurance in order to avoid this 1% risk. Or you can paying more for USPS express shipping with track number, it takes around 5-7 days to arrive, sometimes the packages may get delayed at your country's custom for several days.

4) Multiple item shipping is OK. Discount shipping prices are given for shipping multiple items in one package to one address: regular price for the 1st item and 30% off for additional items. This discount can only be applied to the item that has lower shipping cost compared with the shipping cost of the 1st item.

5) If you have not got your order within 21 days after your payment is clear, please DO e-mail us your paypal date and your item # and your shipping address, we will track your order, and get your back in 1-2 business days.

6) If you are not satisfied with your order, you can return in 14 days with full money refund (except shipping) as long as the products are in the original shape.

7) We are trying our best to improve our customer service, if you have any questions and concerns, please feel free to e-mail to: staff@smtzone.com. Thanks for interesting in our products and good luck.