There is ocassional confusion if this is indeed stained glass. If you are concerned, READ THIS LINK before you bid. Do not bid if you are still concerned after reading.
Accessories: hooks and chain
About shipping cost:
Shipping cost has gone up almost twice last year due to FedEx rate hikes and change of dimensional weight calculation. For example, a typical 16??W table lamp now has a dimensional weight of 30-35 lbs ($35-40 from west coast to east coast), a bridge floor lamp now has a dimensional weight of 45 lbs ($45 from west coast to east coast), and a fireplace screen or a large lamp can have a dimensional weight of 60 lbs ($65 from west coast to east coast).
We have higher packaging cost (ranging from $10 to $30) because our items are not from liquidation sources like most others on eBay. Packaging cost is part of the shipping cost that you see. It is NOT extra. If you return the product, packaging cost will be refunded assuming all packing material is safely returned.
We thank you for your understanding of our cost. Please do not bid if you are concerned about it because we cannot renegotiate shipping after auction close.
Shipping:
We ship once a week to lower logistics cost and we pass all the saving to the buyers. Once your payment is cleared, your item may be shipped in one day or you may experience one week wait before we ship your order. We thank you for your understanding.
We ship FedEx Ground to a street address in the 48 continental states. We do not ship to AK, HI, PR, VI, post office box, military address. No international shipping. No local pick up. No combined shipping because the items are too fragile to combine
PAYMENT
Cleared payment is expected within 7 days of auciton close. We accept Paypal, Money Order/Cashier's Check. No personal checks please. DETAILS ABOUT PAYMENT
If you send money order, make sure to do an eBay checkout to send us complete information. We process checks once a week, and will email you a notification once your check is processed.
RETURN POLICY Return must be made in 5 days after product is delivered. Please email us for Return Authorization # and the return address. Returns sent without RA# and sent to wrong address will cause delay in processing, and at times were lost (in which case we can not assume any responsibility).Buyer pays for return shipping and refund will not include original shipping, eBay fees, and a 10% warehouse restocking fee. Packaging cost which is part of the S/H will be refunded if the return is in good condition.Returned items must be in its original condition, no missing parts, with all original packing materials. If not, buyer agrees to pay for repacking and missing parts/materials at retail when incurred. If item is damaged during return, buyer agrees that we do not need to send any refund and buyer will be responsible to file the claim with the shipper.
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