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Checkout Instructions:
After winning an item from us, please follow these easy instructions:
 Checkout Instructions : Within 2 hours of the end of the auction, you will receive a winning bidder notification, along with a checkout link. There is no need to contact us to arrange payment. Our email will contain a link to our checkout site where you will be able to pay for your item. This link will include ALL of the items that you won from us, with consolidated shipping.
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Shipping Information
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Combined Shipping Rates*
SHIPPING & HANDLING CHARGES |
Merchandise Total |
Standard |
Up to $14.99 |
$5.99 |
$15.00 - $29.98 |
$6.99 |
$29.99 - $44.97 |
$8.99 |
$44.98 - $59.96 |
$9.99 |
$59.97 - $74.95 |
$10.99 |
$74.96 - $89.94 |
$11.99 |
$89.95 - $134.91 |
$14.99 |
$134.92 - $194.87 |
$17.99 |
| $194.88 - $249.99 |
$21.99 |
$250 and up |
10% of order value |
Express Shipping |
Add $5 |
In order to determine your combined shipping charges, add up the prices of all of the items you won from us and locate your total dollar amount in the left column on the table above.
* These rates apply to orders shipped within the lower 48 states. Service outside the lower 48 states please see below for additional cost and details.
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Sales Tax |
Collections Etc. charges the following for sales tax: |
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For orders shipped to Illinois
– add 8% Sales Tax on Merchandise and Shipping & Handling.
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For orders shipped to Kansas – add appropriate Local or County Sales Tax Rate on Merchandise
and Shipping & Handling.
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Shipping & Handling |
Please refer to the following chart for shipping/handling charges. Delivery times apply to in-stock merchandise orders. |
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Standard Delivery – Please allow approximately 7-10 business days for delivery upon receipt of your order.
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Express Service – Please allow approximately 4-6 business days for delivery upon receipt of your order.
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Service Outside the lower 48 States
– To calculate delivery, use Standard shipping charges, plus $6.50 per item (excluding doll stands). Orders shipped to Alaska, Hawaii, Puerto Rico
and all U.S. Territories may require additional delivery time. At this time we do not ship to APO, FPO addresses.
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No express delivery to P.O. Boxes or outside the contiguous United States.
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Payment
Payment must be provided within 5 days of auction close.
Collections Etc. accepts all major credit cards (Discover, Visa, American Express, MasterCard) and PayPal.
At this time, Collections Etc. does NOT accept any checks, cash, payments from foreign Paypal accounts or money
orders.
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Returns & Exchanges
Your satisfaction is our number one priority. Collections Etc. offers an unconditional satisfaction guarantee for our entire line of merchandise. If for any reason you are not 100% satisfied, simply return the item for exchange or a full merchandise refund or credit within 100 days of the date of your purchase.
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Returns are easy! Here's how: |
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Please complete the “RETURN REASON” Form on the back of your packing slip. Return this form with your
package, postage prepaid. Shipping and handling charges are not refundable. C.O.D. returns will not be accepted.
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We advise that you insure your package and request delivery confirmation for your protection. Collections Etc. is not responsible for packages until they are received at our facility.
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Please contact customer service at auctions@collectionsetc.com for return authorization.
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If returning multiple cartons, please return the items with the matching invoice in each carton.
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If you do not request an exchange on your RETURN REASON Form, a refund will be processed if you paid by PayPal. If payment was by credit card, we will credit your account.
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Feedback
Collections etc. will automatically leave positive feedback once it has
been left for us.
Please contact us before leaving any negative feedback, we would like
the opportunity to correct any problems.
Contact Us
If you have any questions, please check out our frequently asked questions page or feel free to contact us at auctions@collectionsetc.com.
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