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Tool Info. |
All tools sold are Brand new |
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Postage discount |
We give postage discounts on all multi-buys, this will depend on the items purchased. Please Email or Phone |
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Terms & Conditions
UK customers
INTERNATIONAL Customers
Cheques or Postal Orders accepted from UK customers only
Sorry; We do NOT accept cheques or money/postal orders from international buyers |
We accept payments by PAYPAL; cheques or postal order ONLY thank you.
Sorry we accept PAYPAL ONLY from International buyers & some of our items will be too heavy to send- Please check before purchasing
Make cheques or postal orders, out to:- Elizabeth Hawes
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Payment Conditions
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If there is a problem with paying, please contact us immediately,
Payment to be received within 3 weeks of win or sale will be void, item will be relisted & negative feedback will be left.
Non paying customers will receive payment reminder after 1 week, & an unpaid payment reminder dispute after 2 weeks. |
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Shipping
Costs include postage & packing.
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UK Customers
Items are usually dispatched via ROYAL MAIL within 2 working days.Please allow 1-2 days for 1st class
1-3 days for 2nd class, 3-5 days for Royal Mail Parcels.
Europe Customers
Please allow 1-3 days for airmail; .2 -5 weeks for SURFACE MAIL.
Customers from Rest of World
Please allow 3-5 days for airmail; 10-12 weeks for SURFACE MAIL |
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Late or non arrival of items |
Please allow 18 days for delivery before informing us of non arrival.( The Royal Mail will not take responsibility until then.) Please can you also check at your local Callers (sorting) Office or with neighbours before contacting us; as occasionally missing parcels have been known to be with them or placed in coalsheds or behind bins etc.
If items are returned to us due to ‘not called for’ we will only re-send if further postage payment is made. |
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Collection of items |
You can collect Saturday & Tuesday @ Havant Market,Sunday @ Ford Market or Monday @ Cosham Market, with at least 3 days notice to ensure items are available to collect. |
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Refund /Return Policy |
We will replace or refund faulty goods returned to us within the specified time,please return to:
227 Catherington Lane,
Catherington, Waterlooville,
Hants..PO8 0TB |
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Feedback |
We use automated feedback, our feedback is left after you leave your feedback. Theres too many customers to leave individual feedback.
If you are unhappy with your product or service please let us know BEFORE leaving neutral or negative feedback.
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Contacting us
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We will answer all emails Please include your full name/ebay username with all correspondence.
Email us via ebay or on:- psroffey@btinternet.com.
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Phones |
02392 594970 --- 07710 466667 |
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