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Payment policy
We accept
payments Via Pay-Pal or via a direct deposit to our UK Barclays
bank account. Please contact us prior to your purchases to settle
down the payment arrangements. If you are not sure about the payment terms
please avoid bidding.
All
payments must be made within 7 working days. Non-paying bidders/buyers will
be reported to eBay after 7 days to recover the eBay charges we had to pay.
We urge
you to avoid reporting item delays, unless it has been at least 7 working
days from the day you were notified on shipping. A shipping tracking number
will be automatically sent to you as soon as your parcel left our
warehouse. There is no need to contact us on that matter, unless 7 working
days had been passed and you did not hear anything from us. It rarely
happens.
There are
no other hidden costs like VAT. We cover the full shipping fee up to your
door.
Please
Note that the item may be checked by customs and can be subject to
additional fees. (Rarely applies).We make every effort to reduce any
applicable import duties
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Shipping & Handling policy
Orders
are usually dispatched within 24-48 hours from payment completion.
You will receive a tracking number and we urge you to follow up with it.
WE
PROVIDE FREE INSURANCE ON ALL DELIVERIES
Please
provide us with a valid phone number. This number will be only used for
shipping purposes. For your own privacy we do not save and/or not publish
these details.
We
don’t ship to P.O.BOX addresses.
The item
is shipped via express courier (EMS) - (shipping time is about 5-7 business days from the time you will receive the shipping
notice and tracking number).
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We don’t ship to the following countries:
1.
Cyprus
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Shipping fee to East Europe and South America are different than the rest of their respective continents. If you are
located in these areas please contact us prior to placing your bid.
combined
shipping – We offer discounts on
combined shipments. Please contact us for more details.
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Return Policy
All merchandises sold are brand new in their original sealed box. Unless otherwise stated they include a one year warranty on manufacturing defects for all parts. However if from some reason an exchange procedure has to take place we will do it as follows:
Any presumed defective units should be reported and obtain authorization before being returned with a copy of receipt.
If your item arrived damaged or defective or if you received the wrong product or the item is not working according to its technical spec, you may return it to us for a replacement item or a full refund, This should be done within 7 days from the day you received the item. We will cover the shipping cost back to us up the shipping rate stated in the listing/selling page. We will send you a new unit or refund the full payment you paid.
Once you receive the item please open it in front of the delivery men and check that there are no singes of damage. If the item was damaged during shipping refuse to accept it and the shipping company will send it back to us. We will send you a replacement unit ASAP.
All the items are carefully examined by out technician before they are sent to you and should work properly upon arrival.
If,the items had been damaged / stopped working through ongoing usage and on warranty coverage we will have to receive the item in its original condition. Delivery charges from your place to our warehouse will be charged to your account. We will pay for postage of the new unit to you when needed.
Units returned but found not defective, or damaged by the buyer, will be returned at buyer’s expense.
All
Returns must include a copy of the original purchase receipt.
Please note that we will not accept
returns in the following situations:
o
Items not in their original condition,
missing parts, or damaged.
o
Items with obvious signs of use.
All refunds in a replacement and/or return
situations will be given only after the goods had arrived and inspected in
our warehouse.
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Feedback Policy
Feedback
Policy: Positive feedback will
be left for all paying bidders.
All_times_auctions is a Platinum
PowerSeller!
We maintain a very high level of customer service to our buyers. We have
over 1200 positive feedbacks that represents more than 2000 purchases by
satisfied customers.
You are invited to check our
feedback section.
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Please contact us at Talpaper@hotmail.com
for more details.
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