ABOUT US: We strive to provide the best Customer Service. We take pride in providing the coolest products at the best prices possible. PAYMENT: We encourage all payments to be made immediately following the end of the auction. Non paying bidders will not be tolerated. SHIPPING: We will ship all items 1-2 days following clearence of payment. We will not be responsible for lost or damaged items during shipping (Insurance is optional at request.) TERMS OF SALE: All returns will be taken into consideration prior to approval. Buyer to pay for shipping charges on returns. Seasonal sales are final. CONTACT US: If you have questions or concerns. You can typically expect a response within 1 business day. Business hours: Mon-Fri 9:00-5:00 MST. Thank you!